Legal notice

LAST UPDATED: 15/07/2026

 These terms and conditions of use (the “Legal Notice”) govern the access to, browsing of and use of the website hosted under the domain name destilodrinks.com and, where applicable, any subdomains or sections dependent thereon (the “Website”).

 Access to and browsing of the Website confers the status of user (the “User”) and entails acceptance of the Legal Notice to the extent applicable to such browsing. The purchase of products and/or services (the “Products/Services”) through the online store incorporated into the Website (the “Online Store”) shall be governed by the general terms and conditions of sale (the “Terms of Service”), which must be expressly accepted by the User who purchases Products/Services (the “Customer”) before completing the order.

 The processing of the personal data of Users and Customers shall be governed by the terms and conditions set out in the “Privacy Policy”, and the use of cookies and similar technologies by those established in the “Cookie Policy”, and mere browsing shall not in itself imply the provision of consent for the processing of personal data or the use of cookies that legally require it.

1. IDENTIFICATION. 


1.1. In compliance with the applicable regulations on information society services and electronic commerce, it is hereby stated that the Website is owned by:

  • Owner: KITSUNE INVESTMENTS, S.L. (hereinafter, “DESTILO DRINKS”). 

  • NIF: B75480475. 

  • Registered office: Calle de Castelló 66, 3.º A, 28001 Madrid, España. 

  • Registry details: registered at the Commercial Registry of Madrid, Volume 42.032, Folio 41, Section 8, Sheet M-744273. 

  • Contact email address: legal@destilodrinks.com

  • Customer service telephone: +34 911 387 708

  • Contact form: here.

  • Trade name / brand: DESTILO DRINKS / DESTILO.


1.2. DESTILO DRINKS markets its products and services under Spanish trademark no. 4.377.369 “DESTILO”, without prejudice to any licences or authorisations of use that may apply in respect of third-party trademarks.

2. PURPOSE OF THE WEBSITE.


2.1. The purpose of the Website is to present the activity, content, promotions and sales channels of DESTILO DRINKS, as well as to allow, where enabled, the online purchase of alcoholic beverages and other related Products/Services through the Online Store.

 2.2. The Website and the Online Store are intended for persons who have reached the minimum legal age to purchase and consume alcoholic beverages in the territory from which they access them and/or in the territory of delivery.

 2.3. DESTILO DRINKS does not sell or deliver alcoholic beverages to persons under 18 years of age in Spain, without prejudice to any more restrictive requirement applicable in the territory of delivery.

3. USER AND CUSTOMER STATUS.



3.1. For the purposes of this Legal Notice: a) “User” means any person who accesses, browses or uses the Website. b) “Customer” means any User who purchases Products or contracts Services through the Online Store. c) “Consumer” means any natural person acting for purposes unrelated to their commercial, business, trade or professional activity. Legal persons and entities without legal personality acting on a non-profit basis in a field unrelated to a commercial or business activity shall also be regarded as such, in accordance with the applicable regulations.


 3.2. Where the Customer is a Consumer, the non-waivable rights recognised by the applicable consumer protection regulations shall apply to them.

4. AGE RESTRICTION AND RESPONSIBLE SALE OF ALCOHOLIC BEVERAGES.


4.1. The sale of alcoholic beverages through the Online Store is strictly limited to persons who have reached the minimum legal age to purchase them in the territory of delivery. In Spain, that minimum age is 18 years.


 4.2. To place an order, the Customer must expressly declare that they are at least 18 years of age or the higher minimum age applicable in the territory of delivery. Acceptance and delivery of the order shall be conditional upon age verification through the reasonable mechanisms made available by DESTILO DRINKS.


 4.3. Where necessary, the recipient must show an official identity document to the logistics operator. If the required minimum age cannot be verified, the order will not be delivered. The financial consequences of a failed delivery on this ground shall be governed by the Terms of Service, without prejudice to the mandatory rights of the Consumer.


4.4. The User undertakes not to: a) Access or use the Online Store if they do not meet the applicable minimum legal age; b) Purchase or receive alcoholic beverages if they do not meet the applicable minimum legal age; c) Provide false, inaccurate or third-party data for the purpose of circumventing age controls; or d) Forward, share or direct commercial communications for alcoholic beverages to minors.


 4.5. DESTILO DRINKS promotes the responsible consumption of alcoholic beverages and reserves the right to refuse, cancel or not deliver orders where the age of majority of the Customer or recipient cannot be verified, where there are indications of purchase for minors, or where age-related, territorial, time-related, administrative or logistical restrictions apply.

5. PERMITTED USE OF THE WEBSITE.


5.1. The User undertakes to use the Website diligently, correctly and lawfully, in accordance with the applicable law in force, this Legal Notice, good faith, public order and the legitimate rights and interests of DESTILO DRINKS, of other Users and of third parties. In particular, the User shall refrain from:

  • Using the Website for unlawful, fraudulent, harmful purposes or purposes contrary to good faith;

  • Accessing or attempting to access restricted areas, systems, servers or networks connected to the Website without authorisation;

  • Introducing, transmitting or disseminating viruses, malware, malicious code or any other physical or logical system liable to cause damage;

  • Carrying out actions that may overload, damage, disable or prevent the normal functioning of the Website;

  • Impersonating third parties or providing false, inaccurate or unauthorised data;
    Using the Website to send unsolicited communications, spam or unlawful content;
  • Infringing intellectual property, industrial property, trade secrets, image rights, privacy, data protection or any other rights of DESTILO DRINKS or of third parties; and/or

  • Using trademarks, logos, images, texts, designs, product sheets, content or elements of the Website without express authorisation, except in cases legally permitted.


5.2. DESTILO DRINKS may suspend, limit or prevent access to the Website where it has reasonable indications of unlawful or fraudulent use, or use contrary to the law, to this Legal Notice or harmful to third parties, without prejudice to any legal actions that may apply.

6. ONLINE STORE AND TERMS OF SERVICE.

 
6.1. The purchase of Products/Services through the Online Store shall be governed by the Terms of Service, which shall be permanently available, free of charge, accessible, storable and reproducible before the start of and during the purchase process.


6.2. Before completing the order, the Customer may review the selected Products/Services, their essential characteristics, the total price, taxes, shipping costs, delivery address, payment method, applicable restrictions and other data entered, and may correct errors before confirming the purchase.


 6.3. The button or function by which the order is definitively confirmed shall be identified by the expression “Order with obligation to pay” or by another analogous, unambiguous and easily legible wording indicating that placing the order entails an obligation to pay.


 6.4. Once the order has been placed, DESTILO DRINKS shall confirm receipt of the acceptance by email or other equivalent electronic means, within a maximum period of twenty-four hours, or by means of a confirmation that can be immediately archived by the Customer once the contracting procedure has been completed.


 6.5. The Terms of Service shall govern, among other matters:

  • The seller’s complete identity;

  • Territories of sale and delivery;

  • Age restrictions and restrictions on the sale of alcoholic beverages;

  • The purchase process;

  • Archiving of the contract and subsequent availability;

  • Technical means for correcting errors;

  • Languages for contracting;

  • Essential characteristics of the Products/Services;

  • Mandatory food information;
  • Total price, taxes and shipping costs;

  • Means of payment;

  • Preparation, shipping and delivery times;

  • Right of withdrawal, where applicable;

  • Exceptions to withdrawal, if legally applicable;

  • Model withdrawal form;

  • Returns and refunds;

  • Legal guarantee of conformity;

  • Complaints and customer service;

  • Alternative dispute resolution; and

  • Any other contractual conditions applicable to the purchase. 


6.6. This Legal Notice does not replace the Terms of Service.

7. INFORMATION ON PRODUCTS/SERVICES, FOOD INFORMATION AND SPIRIT DRINKS. 


7.1. DESTILO DRINKS shall endeavour to ensure that the information relating to the Products/Services offered in the Online Store is clear, truthful, sufficient, up to date and not misleading.


7.2. In the distance selling of prepackaged food products, before the purchase is completed the mandatory food information required shall be made available to the Customer at no additional cost, with the exception of those particulars whose prior availability is not required by the applicable regulations. All mandatory particulars shall be available at the time of delivery.


 7.3. In the case of spirit drinks, the denomination, designation, presentation, labelling, use of protected names, geographical indications and other commercial particulars must comply with the applicable sector-specific regulations.


 7.4. The information available on the Website does not exempt the Customer from carefully reading the labelling, packaging, documentation and instructions accompanying the Product at the time of delivery, particularly regarding allergens, alcohol content, storage and responsible consumption.


 7.5. In the event of a material discrepancy between the information shown in the Online Store and the label, the packaging or the documentation accompanying the Product, the Customer must refrain from consuming it and contact DESTILO DRINKS. The foregoing is without prejudice to their legal rights regarding conformity, return, refund, food safety and product liability.


8. WEBSITE CONTENT.


8.1. The content of the Website is of a general and informational nature, unless expressly indicated as part of a contractual offer or of the Terms of Service.


8.2. DESTILO DRINKS shall adopt reasonable measures to ensure that the content of the Website is accurate, up to date and accessible. However, material, technical or updating errors may occur.


 8.3. The foregoing is without prejudice to the liability legally incumbent on DESTILO DRINKS for pre-contractual, contractual, food, safety, price and labelling information, legal guarantees, consumer rights and other applicable mandatory obligations.


 8.4. The User may report errors, incidents, inaccuracies or content that they consider unlawful or harmful through the contact channels indicated in clause 1.

9. COMMERCIAL COMMUNICATIONS AND PROMOTIONS.



9.1. DESTILO DRINKS may send electronic commercial communications where it has a valid legal basis for doing so and, in particular, where the recipient has given their consent or where there is a prior contractual relationship enabling the sending of communications about similar Products or Services, all in accordance with the applicable regulations.

 9.2. Each electronic commercial communication shall offer the recipient a simple, free and clearly visible procedure to object to the processing of their data for commercial purposes or to request unsubscription.


9.3. Commercial communications relating to alcoholic beverages shall not be directed at minors nor shall they encourage irresponsible, immoderate consumption or consumption contrary to the applicable regulations.


 9.4. DESTILO DRINKS may run promotions, discounts, prize draws or commercial offers through the Website or other channels, which shall be governed by their particular conditions, by the Terms of Service and by the applicable regulations on consumers, advertising, electronic commerce, alcoholic beverages and data protection.


10. LINKS TO THE WEBSITE. 



10.1. The User may include links to the Website from other websites, provided that this is done lawfully, fairly and with respect for the image, reputation, rights and legitimate interests of DESTILO DRINKS. The website incorporating the link may not:

  • Present DESTILO DRINKS in a false, inaccurate, confusing, disparaging or unlawful manner;

  • Suggest that DESTILO DRINKS authorises, sponsors, supervises, endorses or recommends that website or its content, except with express authorisation;

  • Host unlawful, harmful, violent, discriminatory, disparaging content, content contrary to public order or content inappropriate in relation to the responsible sale of alcoholic beverages;

  • Use trademarks, distinctive signs, logos, designs, content or protected elements of DESTILO DRINKS without authorisation; or

  • Carry out framing, scraping, systematic reproduction, mass extraction or any other form of unauthorised exploitation of the Website. 



10.2. DESTILO DRINKS may request the removal of links that breach this clause or that may harm its rights, reputation, activity or regulatory compliance.


11. LINKS TO THIRD-PARTY WEBSITES.



11.1. The Website may contain links to websites, platforms, gateways, social networks, payment providers, logistics operators or other third-party resources.


11.2. DESTILO DRINKS does not control such third-party websites or resources or their content, legal conditions, privacy policies, cookie policies, availability, security or operation, unless there is a contractual relationship, effective control or legally attributable liability.

 
11.3. The inclusion of links to third parties does not imply any association, merger, participation, sponsorship, recommendation, approval or liability of DESTILO DRINKS regarding such third parties or their content.

 
11.4. If DESTILO DRINKS becomes actually aware that a link leads to unlawful content or content harmful to the rights of third parties, it shall act diligently to remove or disable the corresponding link.

 
11.5. Users may report unlawful, inaccurate, broken or potentially infringing links through the contact channels referenced in clause one.

12. INTELLECTUAL AND INDUSTRIAL PROPERTY.



12.1. DESTILO DRINKS, on its own behalf or as assignee, licensee or authorised entity, owns or holds sufficient rights over the elements incorporated into the Website, including, by way of example, trademarks, trade names, logos, designs, texts, photographs, videos, product sheets, content, databases, software, source code, structure, selection, arrangement, presentation, packaging, graphic elements and interface.


12.2. Access to the Website does not grant the User any licence, assignment, authorisation or right over the intellectual or industrial property rights owned by DESTILO DRINKS or by third parties.


 12.3. The reproduction, distribution, public communication, transformation, making available, extraction, reuse, commercial exploitation or unauthorised use of the content and elements of the Website is prohibited, except in cases legally permitted or with the prior express written authorisation of its owner.


 12.4. The User may view the content of the Website and make strictly private and temporary reproductions where this is necessary for ordinary browsing and provided that they are not used for commercial, professional, unlawful purposes or purposes harmful to the rights of DESTILO DRINKS or of third parties.


 12.5. It is prohibited to use trademarks, trade names, logos, designs, photographs, texts, videos, product sheets, packaging, Website structure, keywords, distinctive signs or any other protected element of DESTILO DRINKS without prior written authorisation.


 12.6. If the User considers that any content of the Website infringes intellectual property, industrial property or any other rights of third parties, they may report it to DESTILO DRINKS through the contact channels referenced in clause one, providing sufficient information to identify the content, the allegedly infringed right and the standing of the claimant.

13. PROTECTION OF PERSONAL DATA.

13.1. The processing of the personal data of Users and Customers is governed by the Privacy Policy, permanently available on the Website.


 13.2. That policy informs, among other matters, about the data controller, the purposes of the processing, the applicable legal bases, the categories of data processed, the recipients, international transfers, retention periods, the rights of data subjects and the possibility of lodging a complaint with the Spanish Data Protection Agency (AEPD).


 13.3. The Website forms shall include the corresponding basic data protection information and, where appropriate, specific mechanisms to obtain the User’s consent.


14. COOKIES AND SIMILAR TECHNOLOGIES


14.1. The use of cookies and similar technologies is governed by the Cookie Policy, permanently available on the Website.


14.2. The User may accept, reject or configure non-necessary cookies through the panel provided for that purpose, and mere browsing shall not in itself imply the provision of consent.


 14.3. DESTILO DRINKS may use technical or strictly necessary cookies to enable browsing, ensure security, manage the cart and enable the essential functions of the Online Store. Non-technical or non-exempt cookies shall only be installed or used after the User has given valid consent, without prejudice to the legally applicable exceptions. Consent may be withdrawn at any time with the same ease with which it was given.


 14.4. The User may modify their cookie preferences at any time through the initial window (initial pop-up)

15. SECURITY AND AVAILABILITY OF THE WEBSITE. 



15.1. DESTILO DRINKS shall adopt reasonable measures to ensure the security, availability and correct functioning of the Website, although it cannot guarantee the complete absence of interruptions, technical errors, vulnerabilities, malware, telecommunications failures or incidents beyond its reasonable control.


15.2. DESTILO DRINKS shall not be liable for damage arising from improper use of the Website by the User, from errors attributable to the User’s browser, device, connection or configuration, or from incidents caused by third parties beyond its reasonable control.


 15.3. In any event, the foregoing limitations shall not affect the liability legally incumbent on DESTILO DRINKS for wilful misconduct, gross negligence, breach of mandatory obligations, pre-contractual or contractual information, consumer rights, legal guarantees, food information, product safety, data protection or damage caused by goods or services where such liability cannot be legally excluded.

16. AMENDMENT OF THE LEGAL NOTICE.


16.1. DESTILO DRINKS may amend this Legal Notice where necessary due to regulatory, technical, organisational, commercial or service-related changes.


 16.2. Amendments shall apply from their publication on the Website and shall not affect orders already confirmed, unless required by mandatory law or more favourable to the Customer.


 16.3. Amendments to the Privacy Policy or the Cookie Policy shall be communicated where appropriate and, where applicable, the User’s consent shall be obtained again where legally required.

17. LANGUAGE AND INTERPRETATION.


17.1. This Legal Notice may be available in several languages. In the event of a discrepancy between versions, the Spanish version shall prevail, without prejudice to the non-waivable rights that may correspond to consumers and users under the mandatory regulations applicable in their place of habitual residence.


 17.2. The clause headings are for guidance purposes only and shall not affect the interpretation of the content of the Legal Notice.

18. PARTIAL NULLITY.


18.1. If any clause of this Legal Notice is declared null, invalid, unfair, unlawful or unenforceable, in whole or in part, such declaration shall not affect the validity of the remaining clauses, which shall retain their full effect to the extent legally permitted.


 18.2. The affected clause shall be deemed not included or shall be interpreted in the manner most consistent with the applicable regulations and with the economic and legal purpose pursued, provided that this is legally possible.


19. USER SERVICE AND COMPLAINTS.



19.1. Users and Customers may submit enquiries, complaints or claims through the following means:

  • Email: legal@destilodrinks.com 

  • Telephone: +34 911 387 708

  • Contact form: here; 

  • Postal address: Calle de Castelló 66, 3.º A, 28001 Madrid, España.


19.2. DESTILO DRINKS shall provide the claimant with an identifying reference and a receipt of the submission of the complaint or claim on paper or on another durable medium. Claims shall be answered as soon as possible and, in any event, within a maximum period of fifteen days from their submission.


 19.3. Where a claim submitted by a Consumer has not been resolved satisfactorily, DESTILO DRINKS shall provide them, on a durable medium, with information on the competent alternative dispute resolution entity and on whether it is obliged to or agrees to take part in the relevant procedure.


 19.4. DESTILO DRINKS is not affiliated with the Consumer Arbitration System, without prejudice to its possible acceptance of its intervention for a specific dispute.

20. APPLICABLE LAW AND JURISDICTION.


20.1. This Legal Notice shall be governed by Spanish law, without prejudice to the mandatory consumer protection regulations that may be applicable in the Consumer’s place of habitual residence.


 20.2. In the absence of valid submission to arbitration or another alternative dispute resolution mechanism, disputes shall be submitted to the competent courts and tribunals in accordance with the applicable procedural regulations, without prejudice to the mandatory jurisdictional venues recognised for consumers and users.


 20.3. DESTILO DRINKS reserves the right to bring civil, criminal, administrative or any other legal actions to which it may be legally entitled for the unlawful, fraudulent or unauthorised use of the Website, for the breach of this Legal Notice or for the infringement of its rights or legitimate interests.